Breaking Free from a Boxed-In Website

Breaking Free from a Boxed-In Website

Client Problem

The client was stuck with a rigid, template-based website that looked decent but lacked flexibility. As their business needs evolved, the limitations of the platform became increasingly frustrating. On top of that, their domain was held hostage by the previous provider, leading to a full week of downtime β€” severely affecting credibility and customer communication.

Project Goals

🟑 Migrate the website to a reliable, ownership-friendly platform that puts the client in full control β€” without relying on expensive subscriptions or restrictive builders.
🟑 Build a fast-loading, mobile-responsive site that’s scalable and easy for the client to update independently.
🟑 Help the client recover control of their domain from the previous provider, reconnect it properly, and bring the site back online quickly.
🟑 Set up domain-based email addresses using cPanel and connect them to Gmail for reliable day-to-day use.

What We Did

🟑 Rebuilt the entire website from the ground up with a focus on speed, usability, and future scalability.
🟑 Structured and refined all website content for better flow, SEO, and user experience β€” giving the brand a more professional edge.
🟑 Coordinated with the previous provider to successfully recover the domain and reconfigured DNS settings for correct and secure routing.
🟑 Created cPanel email accounts and guided the client through connecting them to Gmail, allowing familiar access without needing a paid service.
🟑 Conducted thorough mobile and desktop testing to ensure all pages, forms, and links functioned perfectly before going live.

Results Delivered

🟑 Website downtime resolved β€” the site was successfully brought back online with proper domain control.
🟑 Improved performance across devices, with noticeably faster load times and a more polished appearance.
🟑 The client now has full access to their hosting, domain, and website β€” no more vendor lock-in or platform restrictions.
🟑 Gmail-integrated email setup saved recurring email costs and provided smooth daily operations for the client.

Client Feedback

β€œOur website was down for a week, and we were completely stuck. Fix Layer rebuilt everything from the ground up, got our domain back, and made the site better than before. Total lifesaver!”

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